Contact Details and Public Hours
Notice: The Consular section will be closed and away from the office on Wednesday, April 13 for our annual retreat. For true emergencies, please see the right-hand box under “Emergency Contacts.”
Public Hours: The Embassy is open to the public from 8-11 am, Monday – Friday, by appointment only (except when the Embassy or consular section is closed). Please click here for a list of scheduled embassy closures. The consular section is closed to the public on the first Wednesday of each month.
Appointments: All services require an appointment, including emergency passport requests. Review the left-hand column to find the service you need.
Email: Submit passport and notarial questions to email@example.com, report of birth abroad questions to firstname.lastname@example.org, U.S. visa questions to email@example.com, and voting questions to firstname.lastname@example.org.
Phone: Call 03-519-7475, from 2-4 pm, Monday – Thursday (except the scheduled closings listed above) to be connected to a member of the American Citizen Services unit.
Physical Address: U.S. Embassy Tel Aviv, U.S. Citizen Services, 71 HaYarkon Street, Tel Aviv 6343229, Israel.
Other Offices: U.S. Consulate General Jerusalem provides services to residents of the Municipality of Jerusalem, the West Bank, and Gaza. A Haifa Consular Agency provides services to residents in the Haifa area.
U.S. Citizens needing immediate assistance may call the Embassy at any time:  (03) 519-7575
During Business Hours: American Citizen Services is open for general inquiries Mon.-Fri. from 2:00-4:00pm.
Outside Business Hours: Ask to be connected to the Duty Officer. Note: this service is ONLY for assistance in an emergency directly affecting a U.S. Citizen in Israel.
Emergencies: Emergencies can include arrests, detentions, missing persons, hospitalizations, and victims of crime.
Not Emergencies: Routine inquiries regarding passports, Consular Reports of Birth Abroad, and notarials should be made during business hours.
Please note American Citizens Services does NOT handle visa inquiries.