All immigrant visa services are provided by the Consulate General of the United States in Jerusalem. The Embassy in Tel Aviv does not provide immigrant visa services and does not answer any immigrant related inquiries.
Any inquires concerning your immigrant visa case should be sent to the Consulate in Jerusalem at the following E-mail Jerusalemivinquiries@state.gov or at the following address:
American Consulate General
Immigrant Visa Unit
General information about Immigrant Visa processing can be found at http://jerusalem.usconsulate.gov/immigrant_visas.html.
The visa section in Tel Aviv is still providing services for lost and stolen green cards. If you have lost your green card or it was stolen, please click here Lost, stolen or expired Green Cards.
Kentucky Consular Center (KCC handles the Diversity Visa Lottery Program and can answer DV related questions. You may also reach them by phone (606) 526-7500, by fax (606) 526-7501 or via email at firstname.lastname@example.org)
National Visa Center (The permanent Immigrant Visa processing facility in the United States)
Bureau of Citizenship and Immigration Services (formerly the INS)