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American Citizen Services

Important Notice

Due to the current security situation in Tel Aviv, U.S. Embassy Tel Aviv remains open but is operating at reduced staffing until further notice, and has canceled routine visa application processing and American Citizen services. Emergencies involving an American citizen and visa applications will be considered on a case by case basis. If you had a scheduled visa appointment, you will receive an email  informing you of the appointment cancellation, and another email with a new scheduled appointment.  If the appointment is not convenient for you,  you may reschedule your appointment through the scheduling system.  You are not required to pay a new fee.  We will update the website and our facebook on any developments. To ask for an emergency appointment, please email (for visas) or (for U.S. Citizens Services) and explain the nature of your emergency. We will respond to your email quickly with additional instructions.

About Consular Affairs

American Citizen Services

American Citizen Services

Consular Affairs is the public face of the U.S. Department of State for millions of U.S. citizens and foreign nationals. CA protects the welfare of U.S. citizens when they travel and reside in foreign countries and manages the issuance of official documents. Consular officers strive to provide excellent customer service while protecting the safety of U.S. borders and facilitating legitimate travel to the United States.  

U.S. Embassy Tel Aviv, American Citizens Services assists U.S. citizens residing or traveling in Tel Aviv's consular district, which is most of Green Line Israel. The section provides a variety of services, such as notaries; the adjudication of passports and consular reports of birth abroad; and responses to emergencies such as deaths, crime, injuries, arrests, and incarcerations.

U.S. Consulate General Jerusalem provides services to residents of the Municipality of Jerusalem, the West Bank, and Gaza. A Haifa Consular Agency provides services to residents in the Haifa area.

Consular Updates

Receive travel warnings, public announcements, and “emergency messages” by registering your presence and reviewing our Current Travel, Safety, and Security Information page.

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Your Visit to Citizen Services

  • IMPORTANT: Please watch this video before you come in for your appointment with American Citizen services .